Pay off your mortgage in full any time before the term ends. This is also known as redeeming.
First you need to get a settlement figure in Online Banking, our Mobile Banking app or by phone.
You can get this for any date in the next 28 days. This’ll show a breakdown of any fees and charges you need to pay.
Get a settlement figure online
This is the quickest way to get your settlement figure. You’ll be able to download a copy to keep.
Mobile Banking app
- On the ‘Home’ screen, choose your mortgage
- Choose ‘Manage my mortgage’
- Choose ‘Get a settlement figure’
- Choose the date you’d like the settlement figure for
- Tell us why you’re getting a settlement figure, and we’ll give you the next steps.
Online Banking
- Log on
- On the homepage, choose your mortgage
- In the left menu choose ‘Manage my mortgage’
- Choose ‘Get a settlement figure’
- Choose the date you’d like the settlement figure for
- Tell us why you’re getting a settlement figure, and we’ll give you the next steps
Get a settlement figure by phone
If you haven’t got Mobile or Online Banking, you can get in touch for a settlement figure.Ìý
Paying off your mortgage in full
Once you’ve got your settlement figure and want to go ahead, here’s what will happen:
- We’ll send you a mortgage redemption statement which shows how much you owe. This is how much you’ll need to pay off your mortgage in full.
- After you’ve paid off your mortgage, we’ll close your account within 13 business days. It’ll also take a few days for your mortgage balance to update online.
- If you’d like us to confirm things in writing, make sure you ask for a closing statement. We’ll send you this once we’ve closed the mortgage account.
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Early repayment charge
You'll pay an early repayment charge (ERC) if any part of your mortgage is still on a fixed rate deal when you pay it off. To find out if this applies to you, see your latest mortgage offer or annual mortgage statement. Or take a look in Online Banking or our Mobile Banking app. When you ask for a settlement figure, we'll tell you if you have an ERC to pay and how much it is.
If you have an ERC, we may not charge it if:
- you need to move home or no longer need a mortgage because you’ve been diagnosed with a critical or terminal illness. For example, dementia or cancer.
- your personal or financial situation has changed due to things out of your control.
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Not looking to pay off your mortgage in full?
We may be able to help you in other ways if you don't want to pay off your mortgage in full.
Make an overpayment
You can make overpayments in Mobile and Online Banking. How much you can overpay depends on if your mortgage is on a fixed rate or not.ÌýÌýTake a look at ourÌýmortgage overpayments page for more information.
Change your deal
If you keep your mortgage with us and change to a new deal, there’s no valuation or legal fees to pay. And we won’t need to do any income or credit checks.
Moving home
Moving home? We can give you an instant decision in principle with no impact on your credit rating.Ìý
Borrow more
Find out more about how we could help and ways to apply if you’re looking to borrow more for your next project or big purchase.Ìý